DAWAYNE PERRY

      

      SUMMARY

 

Senior Web Developer/Software Engineer with a passion for programming innovation and 15+ years software design, programming, testing and documentation expertise, supporting dynamic multi-language, multi-platform environments in cloud-telecommunications, global education, high tech, and high volume telecom call centers. Proven ability to quickly learn new systems, a talent for work flow improvement, strong project management, effective collaborative skills, and custom tool building using extensive hardware and software knowledge. Key projects include systems integration, legacy application migration, real-time leads system, process automation, and major systems implementations.

TECHNICAL SKILLS

 

Languages and Frameworks: C#,VB.net & VB classic(6), ASP.Net, ASP-classic, HTML & HTML5, JavaScript & jQuery - Bootstrap - Smarty - Knockout.js – Ajax – Angular.js, VBScript, .NET, Java, PHP (4 & 5), PHP -  Pear, Perl, PowerShell, Google API, Entity Framework (EF), ADO and ODBC, SOAP, C, C++, COBOL, CICS

Integrated Development Environments (IDEs): PHPStorm(IntelliJ Platform),Visual Studio 2002 – 2015 & 6, Eclipse, Ultra Edit Studio (UES), Siebel, Periphonics IVR

Version Control: Git, GitHub, SVN, MS Team Foundation Server (TFS), MS Visual Source Safe (VSS)

Server Environments: Apache, IIS4 – 8.5, Drupal 7, MSCMS & MSCMS 2002, Jenkins - CI

Database Environments: MySQL, SQL Server 2000 - 2005 - 2008, XML, Oracle7  & 8i

Applications: Microsoft Office, Virtualization (XEN, VirtualBox - Vagrant, VMWare, QEMU)

Testing Frameworks: PHPUnit, MSTest

Project Management Environments: JIRA, GitHub, Redmine, HEAT, Lotus Notes

Agile Software Development Methodologies: Hybrid - (Scrum, Waterfall), Scrum, Kanban

 

COMPETENCIES

 

·               Software Engineer ·               Web Development ·               Hardware/Software Integration ·               Languages/Frameworks

·               Multi-Platforms ·               Problem Solving/Analysis ·               Innovation/Creativity ·               Process Improvements

·               Project Management ·               Teaming/Communications ·               Outstanding Customer Service ·               Learning Agility

 

PROFESSIONAL EXPERIENCE

 

Vonage Business (originally: Telesphere ), Scottsdale, AZNov. 2014 - Nov. 2015

 

Senior Software Engineer

Provided development support for several in house products, ranging from back-end services to web-applications, using the following technologies: classic ASP, ASP.Net (C#), Perl, PHP, and Bash Shell scripts, Vagrant, PHPStorm(IDE), Git, and SVN, for a B2B cloud telecommunications service provider, which was later acquired by Vonage, becoming Vonage Business.

·   Developed several applications, scripts, process-improvements, and IDE automation systems to  simplify various complex, manual processes reducing error ratios, as well as setup and processing time, to free-up human capital for other vital tasks.

Rural Metro Corporation, Scottsdale, AZMar. 2013 - Nov. 2014, Nov. 2014 - Mar. 2015

 

Senior .Net Developer

Contract to hire position to provide development support for several in house products, ranging from desktop applications to web-applications, using both C# and classic asp technologies for a private ambulance and fire protection service provider.

Move to a Consultant position providing continued application and development support.

·   Developed several applications automating various complex, manual processes reducing error ratios, processing time, and free-up human capital for other vital tasks.

BestIT, Phoenix, AZJan. 2013 - Feb. 2013

 

.Net Developer / Consultant

Contracted position to provide .NET development support for legacy application conversion for an IT solutions firm.

·   Developed plug-in support for application component screens in .Net conversion of legacy application allowing for component reuse to speed development.

Thunderbird School of Global Management, Glendale, AZ2005 - Nov. 2012

 

Web Developer/Software Engineer III

Developed and supported web portals and web-services using: hybrid Agile Software Development methodology, C#, ASP.Net, ASP-classic, JavaScript, VBScript, .NET, Java, PHP, XML, MySQL, IIS6 & 7, ADO and ODBC, SQL Server 2000 -2005 - 2008, MSCMS & MSCMS 2002, Drupal 7 (Apache), Google API.

Developed custom field collections and markup fields, allowing web forms to be built in a reusable LEGO™ block-like fashion, improving form build times from a few hours to 45 minutes or less.

Designed, built and maintained deployment automation, reducing deployment processing times from over one-half hour to a few minutes, allowing for rapid deployment of system updates.

Designed and built a web service allowing for near real-time lead imports, reducing submission to follow-up time from a minimum of 1 day to within 3 minutes.

Researched and emulated .Net v2.0 Master-Pages technologies in .Net v1.1, resulting in a 40% throughput increase from development times for an institutional Marketing based initiative.

Introduced system processes that improved Payment Gateway UX and functionality, mitigating loss of revenue from excessive servicing fees and outdated UX paradigms.

 

MSA Solutions/HERO Services, Tempe, AZ  2003 - 2005, 2000 - 2001

 

Software Engineer II/III

Maintained several web-based applications for Call Center; developed web based applications and extended components using: ASP, JavaScript, VBScript, .NET, Java, PHP, XML, MySQL, IIS4 & 5, ADO, Oracle7 & 8i, Perl, and Apache in both Windows and Linux environments.

·                                       Developed and maintained VOIP DVR system using Open Source technologies to supported Mosaix Predictive Dialers, Siebel, Periphonics IVR, and PeriWEB based Call Center, allowing both archival and Quality Assurance teams to enhance call effectiveness via feedback training.

·                                       Contributed to 25% Agent-hours overhead reduction by developing several automation systems, allowing Agent-Seats to be reallocated to other tasks and increasing work flow productivity by reducing down time.

 

Arizona Computer Outlets, Glendale, AZ2002 - 2003

 

Systems Architect Consultant

Built, modified and repaired systems in a client/server environment to meet client's needs. Provided recommendations on hardware and software solutions for conversion and upgrade of client systems.

·               Streamlined Tech-Bench by developing system recovery / install software that cut system build time by one hour, allowing more to be done in the same time frame.

System Solutions, Glendale, AZ2001 - 2003

 

Web Developer/System Architect Consultant

Developed hardware/software system solutions including designing and building high quality web and PC applications:  client/server and  stand-alone apps utilizing VB, HTML, and DHTML, XML, including IIS5, ASP, JavaScript, VBScript, PHP, MySQL, and Apache in both Windows and Linux environments.

·               Provided outstanding ongoing support for new and existing client systems.

 

RFCode, Mesa, AZ1999 - 2000

 

Software Engineer/Consultant

Contract position to provide VB development support for initial rollout of RF-Tagging system for a Tech-Startup company.

·               Helped reduced development/production costs by 15% by designing process to prevent batch lot duplication during production. Contract successfully concluded with interim pay increase for outstanding work. 

 

EDUCATION

 

B.S., Computer Information Systems (CIS), DeVry University, Phoenix, AZ

Certificate in Computer Programming, NRI Schools Distance Learning, WA & AZ

 

MILITARY

 

Mobile Subscriber Equipment (MSE) Telecommunications Operator

Prior Secret Clearance, US Army